What kinds of credentials will I need to present when I pick up my rental?
Generally, the following credentials are required to release a rental to you:
Back- ✔
Every customer must present a valid state issued driver’s license that includes photo identification.
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Military Extensions are honored as per the restrictions or limitations each issuing state allows.
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Foreign licenses (any license issued outside of the U.S.) are acceptable as long as it can be determined that the document presented is a valid driver’s license and must be accompanied by a valid passport. An International Driving Permit (IDP) issued in a country other than the U.S. will be accepted as an English translation of a foreign license. An IDP is not valid without the accompanying foreign license. A major credit card is required when presenting a non-U.S. issued driver’s license.
We will not accept a photocopy, electronic copy, fax or ticket in lieu of a physical license in hand.
The preferred second required credential is a major credit card. The card must be presented at the time of rental. It must have the renter’s name embossed and we must be able to obtain the full amount of authorization at time of rental.
We accept Budget Charge Card, Budget International, American Express, Carte Blanche, Diner’s Club, Diner’s Club International, Discover, China UnionPay, JCB, MasterCard, Optima, Peterson, Howell and Heather (PHH) and Visa. Some locations may not accept each of the referenced cards. At the time of rental, we will require a credit card hold equal to $80 plus estimated rental charges plus one additional day of all charges, fees, and taxes OR $300.00, whichever is greater. Some specialty and luxury vehicles may require a different hold amount. For details, email customercare@budgetmemphis.com.
While this hold is in place, the funds will not be available for your use. When the rental is over, we will process the reversal, but the bank may take some time to post it back to the account.
Budget Memphis locations will accept a bank-issued check/debit card instead of a credit card. Please refer to the additional requirements in the “Check/Debit Card” section below. Prepaid charge/debit or gift cards are not an acceptable form of identification at rental pick up but may be used for payment at car return.
NOTE: All forms of required identification MUST include a name and address and MUST match the name and address on the renter’s driver’s license.