If, in the unlikely event that your car malfunctions on a major thoroughfare, lock the doors, turn on the hazard lights and, if you have a cell phone, call the police or, phone 24-hour roadside assistance at 901-398-8888. Do not leave your vehicle. Wait in the car for service or the police to arrive.

If you happen to lock your keys out of the vehicle, lose your keys or run out of gas, you may be accessed a service charge depending on the nature of the incident. You also are responsible for any and all loss of or damage to the rental vehicle resulting from causes including but not limited to collision, rollover, vandalism, theft, seizure, flood, fire, hail or other acts of nature.